General Terms and Conditions of CSL Computer GmbH

• Scope of application
• Conclusion of the contract
• Prices, delivery and shipping costs
• Terms of payment
• Delivery and shipping conditions
• Transfer of risk
• Legal right of cancellation for sellers
• Warranty
• Retention of title
• Limitations of liability
• Final provisions

I. Scope of application

1. The following General Terms and Conditions are binding in the version valid at the time of the order for all contractual relationships that are concluded via the online shop of CSL Computer GmbH (hereinafter referred to as the "Seller") at www.boostboxx.com and a purchaser (hereinafter referred to as the "Customer").
2. The seller's general terms and conditions apply to all transactions concluded via the seller's online shop, regardless of whether the customer is acting as a consumer within the meaning of § 13 of the German Civil Code (BGB) or as a business within the meaning of § 14 of the German Civil Code (BGB).
3. A consumer within the meaning of § 13 BGB is any natural person who enters into a legal transaction for purposes that can be attributed neither predominantly to their commercial nor their self-employed professional activity.
4. An entrepreneur within the meaning of § 14 is any natural or legal person or a partnership with legal capacity who, when concluding the legal transaction, is acting in the exercise of his or her commercial or independent professional activity.

II. Conclusion of the contract

1. The contractual partner for the purchase contracts concluded via the online shop at www.boostboxx.com is CSL Computer GmbH, Hanseatenstraße 34, 30853 Langenhagen, Germany.
2. The goods offered in the seller's online shop do not constitute binding offers to conclude a purchase contract, but rather an invitation to the respective customer to submit an offer to purchase.
3. To purchase an item from the Seller's online shop, the Customer must first select an item and add it to his or her virtual shopping basket by clicking on the "Add to basket" button. Under the menu item "Your shopping basket", the Customer will receive an overview of the items selected for purchase and has the option of correcting his or her selection or cancelling the order process. The Customer can then select the desired payment method. To select the payment method and make the payment, the customer can either log in to their BoostBoxx customer account or set up a new customer account by clicking on the "Checkout" button, or they can carry out the checkout as a guest or log in to their Amazon customer account by clicking on the "Login with Amazon" button.
   After successfully logging in to their BoostBoxx customer account, customers will be taken to the menu item „Payment information“. There, customers have the option of selecting a payment method. By clicking on the button “Continue”, customers will then be taken to the last menu item of the ordering process „Order information“. There, the customer receives a complete overview of his order and can change the data of his order by clicking on the button "Edit your shopping basket".
   If the customer has logged in to their Amazon account to make the payment, they will be taken to the "Amazon Pay" menu item after successful login. Here, the customer will finally receive an overview of their order and can select a shipping address and a payment method.
   After checking his order, the customer can complete the purchase by clicking on the "Buy now" button or by clicking on the "Edit your shopping basket" button to change the data of his order. By clicking on the "Buy now" button, the customer makes a binding offer to conclude a purchase contract for the items in the shopping basket.
4. The seller confirms receipt of the order and the expected delivery date by sending an automatically generated e-mail (order confirmation).
5. The seller confirms acceptance of the offer by sending a further e-mail (order confirmation). The order confirmation includes the seller's terms and conditions, cancellation policy, sample cancellation form and data protection declaration as PDF files. The contract text is also temporarily stored by the seller. As the storage is limited, customers are advised to print out the contract text or save it separately.
6. If the customer does not receive an order confirmation within 7 working days, he is no longer bound by his offer. In this case, the seller will reimburse any services already provided without delay.

III. Prices, delivery and shipping costs

The prices listed in the respective offers are final prices. They include all price components, including the statutory value added tax. The delivery and shipping costs incurred, on the other hand, are not included in the purchase price and must be paid by the buyer in addition. The delivery and shipping costs can be accessed via the page "Delivery and Shipping Costs" and are also shown separately during the ordering process.
In the case of cross-border deliveries, additional taxes (e.g. in the case of purchases within the EU) and/or duties (e.g. customs duties) may be incurred in individual cases, which the buyer must pay from his own funds to the relevant customs or tax authorities.

IV. Payment terms

1. The following payment methods are available to the buyer to settle his payment obligations:
• Prepayment by bank transfer
• Cash on delivery, only for deliveries within Germany (plus a cash on delivery fee of EUR 8.00)
• Payment by PayPal
• Payment by giropay
• Payment by Paydirekt
• Payment by Amazon Pay
• Payment by instalments, only for deliveries within Germany
• In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:
  • Invoice: The payment deadline is [14] days from the date of dispatch of the goods. The full terms and conditions for the countries in which this payment method is available can be found here:Germany.
  • Instant bank transfer: Available in Germany and Austria. Your account will be debited immediately after you place your order.
  • Direct debit: The amount will be debited from your account after the goods have been dispatched. You will be notified of the exact date by e-mail.
  • Credit card (Visa/Mastercard): Available in Germany. The amount will be debited after the goods have been dispatched.
  • The use of the payment methods invoice and direct debit requires a positive credit check. In this respect, we will forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. You can find further information and Klarna's terms of use athere. You can find general information about Klarnahere. Klarna will process your personal data in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection provisions are dealt with.
   
• In cooperation with the payment service provider Mollie B.V. (Keizersgracht 313, 1016 EE Amsterdam, Netherlands; "Mollie"), we offer the following payment options:      
         
  • Direct debit with authentication via Bancontact: Available in Belgium. The debit takes place upon ordering.
         
  • Direct debit with authentication via EPS: Available in Austria. The debit takes place upon ordering.
         
  • Direct debit with authentication via iDEAL: Available in the Netherlands. The debit takes place upon ordering.
         
  • Credit card (Visa/Mastercard/American Express/China UnionPay): Available in France. The debit takes place upon ordering.
         
  • Digital Wallets (Apple Pay): The debit takes place upon ordering via the credit/debit card stored in the wallet.
         
  • PayPal
         
  • The use of the credit card and direct debit payment methods requires a positive credit check. Therefore, we forward your data to Mollie for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you the payment methods that are permissible based on the results of the credit check. General information about Mollie can be found here. Your personal data will be handled by Mollie in accordance with the applicable data protection regulations and as described in Mollie's privacy policy.
• The seller reserves the right to exclude certain payment methods in individual cases.

Further information on payment terms can be found under the menu item "Payment methods."

2. Invoices issued by the seller are due for payment within 10 days.
3. Redeeming vouchers
1. Gift vouchers

These conditions apply to all gift vouchers

1. Gift vouchers can be redeemed for five years from the date of purchase of the voucher (“expiry date”). Any remaining credit will be credited to your gift voucher account until the expiry date, after which it can no longer be used.
2. Gift vouchers can only be redeemed at www.boostboxx.com and are valid for the entire product range offered there. They cannot be redeemed on other CSL Computer GmbH websites.
3. Gift vouchers can only be redeemed via the regular order form in the online shop (shopping basket).
4. If the value of the voucher is not sufficient for your order, you can pay the difference with another payment method authorised by us or by entering further gift vouchers on the same page.
5. Several gift vouchers can be combined in a single order. Gift vouchers can also be combined with promotional vouchers. However, it is not possible to combine several promotional vouchers.
6. General
• The General Terms and Conditions and Data Protection Regulations of CSL Computer GmbH, which can be accessed on the respective website, apply to the redemption of the gift voucher at www.boostboxx.com.
• When ordering a gift voucher, the full payment details must be provided on the order form. It is not possible to add the details retrospectively.
• Gift vouchers can only be cancelled if they have not yet been redeemed.
• CSL Computer GmbH may provide the purchaser of gift vouchers with information on the status of the redemption of the gift voucher.
7. Restrictions
• Gift vouchers cannot be redeemed for products that are not part of the range on www.boostboxx.com. Gift vouchers cannot be redeemed on websites other than those authorised.
• It is not possible to subsequently credit a gift voucher. The credit balance of a gift voucher is neither subject to interest nor paid out in cash.
• Gift vouchers or gift voucher credit cannot be paid out in cash, topped up, transferred for value or offset against outstanding claims. The resale of gift vouchers is also not permitted.
• Gift vouchers cannot be redeemed for the purchase of gift vouchers.
8. Liability and risk of loss
• CSL Computer GmbH does not accept any liability for typing errors in the e-mail address of the recipient of the gift voucher. CSL Computer GmbH also does not accept any liability for the loss, theft, misuse or delayed transmission (e.g. due to technical difficulties) of gift vouchers.
9. Fraud
• In the event of fraud, attempted deception or suspicion of other illegal activities in connection with a gift voucher purchase or redemption, CSL Computer GmbH is entitled to close the corresponding customer accounts and/or demand an alternative method of payment. There is no entitlement to activation or payment of affected gift vouchers.
2. Promotional vouchers

These terms and conditions apply to all promotional vouchers.

1. Redeeming
• The promotional vouchers are valid until the specified period and can only be redeemed once in the context of an order process. Individual items may be excluded from the voucher promotion.
• Promotional vouchers can only be redeemed on www.boostboxx.com and www.csl-computer.com for products that are eligible for purchase with promotional vouchers. They cannot be redeemed on other CSL Computer GmbH websites.
• The credit balance of a promotional voucher cannot be transferred to third parties.
• The value of the goods must be equal to or greater than the minimum order value stated on the promotional voucher.
• The credit balance of a promotional voucher does not bear interest and cannot be paid out in cash.
• Multiple promotional vouchers cannot be combined with each other.
• If the credit balance of a promotional voucher is not sufficient for the order, the difference can be paid using one of the other payment methods offered.
• The promotional voucher will not be reimbursed if the goods are returned in full or in part, provided that the promotional voucher was issued as part of a promotional campaign and no consideration was provided for it.
2. General
• The general terms and conditions and data protection provisions of CSL Computer GmbH, which can be accessed on the respective website, apply to the redemption of the promotional voucher at www.boostboxx.com or www.csl-computer.com.
3. Restrictions
• It is not possible to retrospectively credit a promotional voucher. The credit balance of a promotional voucher is neither subject to interest nor paid out in cash.
• Promotional vouchers cannot be paid out in cash, topped up, transferred for value, offset against outstanding claims or transferred to another customer account. Promotional vouchers may not be resold either.
• Promotional vouchers cannot be redeemed for the purchase of gift vouchers.
4. Fraud
• In the event of fraud, attempted deception or suspicion of other illegal activities in connection with the redemption of a promotional voucher, CSL Computer GmbH is entitled to close the corresponding customer accounts and/or demand an alternative method of payment. There is no entitlement to the activation or payment of affected promotional vouchers.

V. Delivery and shipping conditions

1. Delivery is made within Germany and to the countries listed under the menu item "Shipping costs".
2. The goods will only be dispatched, with the exception of cash on delivery, once the full purchase price plus the applicable shipping costs have been received by the seller.
3. Unless otherwise stated in the item description, all items offered are in stock and ready for immediate delivery. Delivery will be made within 5 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the transfer order is issued to the transferring bank or on the day after the payment order is issued to the payment service provider commissioned to process the payment (PayPal, Amazon Pay, Pay direkt, giropay) and, in the case of successful financing, on the day after the financing application is submitted to the financing bank (BNP Paribas S.A. Niederlassung Deutschland ["Consors Finanz"]) and ends on the fifth day thereafter. In the case of payment on delivery, the delivery period shall begin on the day after the contract is concluded and shall also end on the fifth day thereafter. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period shall end on the next working day.
4. If, contrary to expectations, an ordered product is not available despite the timely conclusion of an adequate hedging transaction for reasons for which the seller is not responsible, the seller will immediately inform the buyer of the unavailability and immediately refund any payments already made.

Please note: Customers are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify the seller and the transport company (DHL or Deutsche Post) of any complaints as soon as possible.

Note: If the customer is acting as a consumer within the meaning of § 13 BGB, the inspection of the goods upon delivery and the immediate notification of any defects found are not a condition for the effective exercise of an existing right of cancellation or the assertion of warranty claims. This does not affect the customer's statutory warranty claims or any existing right of cancellation.

VI. Transfer of risk

1. If the customer is acting as a consumer within the meaning of § 13 of the German Civil Code (BGB), the risk of accidental loss and accidental deterioration of the purchased goods shall pass to the customer upon delivery of the goods to the customer, regardless of whether the shipment is insured or uninsured.
2. If the buyer is a business as defined by § 14 BGB, the transport risk shall pass to the buyer as soon as the seller has handed over the goods to the forwarding agent, the carrier or any other person or organisation designated to carry out the shipment.

VII. Statutory right of cancellation for consumers

If the customer is acting as a consumer within the meaning of § 13 BGB, he may exercise a statutory right of cancellation in accordance with § 355 BGB and cancel the purchase contract without giving reasons within a period of 14 days. The conditions of cancellation and how to exercise it can be found in the seller's cancellation policy. A copy of the cancellation policy and the sample cancellation form can be viewed, downloaded and saved by the customer under "Cancellation Policy".

VIII. Warranty

1. The statutory warranty provisions shall apply unless otherwise provided for below.
2. For used goods, the warranty period is 1 year from delivery of the goods, for sales to a consumer only if the following conditions are also met:
   • the consumer was specifically informed of the reduction of the limitation period before making his contractual declaration, and
   • the reduction of the limitation period was expressly and separately agreed in the contract.
3. If a defect becomes apparent within the limitation period, the limitation period shall not expire before the expiry of four months after the date on which the defect first became apparent. If the buyer is a consumer within the meaning of § 13 BGB and has handed over the purchased goods to the seller or to a third party at the seller's request for the purpose of subsequent performance or to fulfil claims under a guarantee, § 475 e para. 4 BGB shall apply with regard to the limitation period.
4. In the case of a consumer goods purchase contract for an item with digital elements, reference is made to § 474 e para. 1 and para. 2 BGB with regard to the limitation period.
5. If a guarantee is stated in the product description, the buyer's statutory rights of warranty against the seller remain unaffected by this.
6. The seller's rights of recourse under § 478 BGB are excluded from the reduction of the limitation period and shall become statute-barred within two years of delivery of the goods.
7. If the buyer is a business as defined by § 14 BGB, the following shall apply in deviation from section 1:
• The limitation period for newly manufactured goods and for used goods is 1 year. This does not apply to claims by the buyer for injury to life, limb or health, which is due to an intentional or negligent breach of duty by the seller or an intentional or negligent breach of duty by one of its legal representatives or vicarious agents.
• The assignment of claims under the warranty for defects is excluded.
• The quality of the goods shall be deemed to be as specified by the seller and the manufacturer's product description, but not as specified in any other advertising, public promotion or statements by the manufacturer.
• The buyer is obliged, in accordance with the provisions of § 377 of the German Commercial Code (HGB), to inspect the goods immediately after delivery and to notify the seller of any defects immediately after their discovery.
• In the event of defects, the seller shall, at its discretion, provide subsequent fulfilment by means of rectification or replacement delivery.

Please note: The buyer is requested to return the goods to the seller as an insured parcel, if possible, rather than as a freight collect parcel. The seller will also be happy to reimburse the postage costs in advance, if it has to bear the costs of return. The buyer is also requested to avoid damage to and contamination of the goods. The goods should be returned to the seller in their original packaging, with all accessories and packaging components. If the buyer no longer has the original packaging, he should ensure that suitable packaging is used to avoid transport damage.

Note: However, compliance with the above shipping instructions is not a condition for the effective exercise of an existing right of cancellation or the assertion of warranty claims. Legal warranty claims and the customer's existing right of cancellation remain unaffected by compliance with the shipping instructions.

IX. Reservation of title

1. The delivered goods (goods subject to retention of title) remain the property of the seller until the purchase price has been paid in full.
2. If the buyer is acting as a business, the following shall apply in addition:
• The seller retains ownership of the goods subject to retention of title until all claims arising from the current business relationship have been settled in full. The goods subject to retention of title may not be pledged or transferred as security before ownership has been transferred
• The buyer may resell the reserved goods in the ordinary course of business, provided that he is not in default of payment.
• The buyer hereby assigns to the seller all claims arising from the resale of the reserved goods in the amount of the (respective) invoice amount still outstanding at the time of the creation of the claim. The seller accepts this assignment.
• The buyer is authorised to collect these claims on his own account and in his own name on behalf of the seller. However, if he fails to properly fulfil his payment obligations, the seller reserves the right to collect the claim himself.
• In the event of the reserved goods being combined or mixed with other goods, the seller shall acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing.
• The seller undertakes to release the securities to which it is entitled at the request of the buyer to the extent that the realisable value of the seller's securities exceeds the claim to be secured by more than 20%. The seller is responsible for selecting the securities to be released.

X. Limitation of liability

1. The Seller shall be liable without limitation for damages arising from injury to life, limb or health. Furthermore, the Seller shall remain liable for fraudulently concealed defects, for the assumption of a guarantee or a procurement risk and for claims under the Product Liability Act, regardless of whether the Seller is at fault.
2. Notwithstanding the above provision under section 1, the Seller shall not be liable for slightly negligent breaches of duty, provided that no material contractual obligations (i.e. contractual obligations whose fulfilment is essential for the proper performance of the contract and/or whose breach jeopardises the achievement of the purpose of the contract and on whose fulfilment the Customer may regularly rely (so-called cardinal obligations)) are affected. This applies accordingly to slightly negligent breaches of duty by the seller's legal representatives, vicarious agents and employees.
3. The liability of the seller for a slightly negligent breach of cardinal obligations is limited to the foreseeable damage typical for the contract at the time of conclusion of the contract.
4. The Seller's obligations under the provisions of the Federal Data Protection Act shall remain unaffected by any limitations of liability.
5. In the event of a complaint, the buyer, as the client, must carry out a data backup (external backup) before the complaint is processed. The seller is not liable for data loss or data damage caused by a hardware or software failure. Liability for data loss caused by negligence on the part of the seller is limited to the import of the data backup (external backup). The buyer is responsible for ensuring that the data backup (external backup) is created in a timely and complete manner. If the buyer is unable to provide a data backup (external backup), the seller is released from liability.

XI. Final provisions

1. The Buyer may only offset claims of the Seller if the Buyer's counterclaim is undisputed or recognised or ready for decision or a legally enforceable title exists; the Buyer may only assert a right of retention if it is based on claims arising from the same contractual relationship.
2. The language of the contract is German.
3. This contract is subject exclusively to German law. If the buyer is acting as a consumer within the meaning of § 13 of the German Civil Code (BGB) and does not have his habitual residence in the territory of the Federal Republic of Germany, the mandatory provisions of the state in which the buyer has his habitual residence at the time of conclusion of the contract shall remain unaffected by the above choice of law.
4. If the buyer is not acting as a consumer within the meaning of § 13 BGB, the exclusive place of jurisdiction shall be the seller's place of business (Hanover), whereby the seller reserves the right to also file suit at the buyer's place of business.
5. If the buyer acts as a consumer within the meaning of § 13 BGB and does not have a residence within the European Union, the exclusive place of jurisdiction is also the seller's place of business (Hanover).